Privacy Policy

Effective Date 1/2026 and Last Updated 8/2026

This Privacy Policy explains how Oasis House Collection collects, uses, stores, and shares information when you visit our website, submit an inquiry, make a reservation, or communicate with us.

1. Information We Collect

◦ Name, email, phone number, and mailing address

◦ Reservation and payment information

◦ Guest count, dates, preferences, and messages

◦ Device, browser, IP address, cookies, and website activity

2. How We Use Information

◦ Process reservations and inquiries

◦ Communicate with guests

◦ Provide customer support

◦ Prevent fraud and protect the properties

◦ Improve the website and guest experience

◦ Send marketing communications when consent is provided

3. How Information Is Shared

◦ Booking and property-management platforms

◦ Payment processors

◦ Website hosting and analytics providers

◦ Email and communication providers

◦ Contractors and service providers

◦ Government or legal authorities when required

4. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to operate the website, remember visitor preferences, understand how visitors use our pages, measure website performance, prevent fraud, and improve our services.

Some cookies are necessary for the website and booking features to function properly. Other cookies may be used for analytics, marketing, or personalization. Third-party service providers may place or access cookies when providing website hosting, analytics, reservation, payment, advertising, or communication services on our behalf.

You may control certain cookies through your browser settings or any cookie-preference tool provided on the website. Disabling cookies may affect the availability or performance of certain website features.

Where legally required, we will honor recognized browser-based privacy signals, such as Global Privacy Control, for requests to opt out of the sale or sharing of personal information.

5. Payment Information

Payments may be processed through third-party payment processors, booking platforms, or property-management systems. Oasis House Collection may receive limited transaction details, such as the payment status, amount, billing name, reservation number, and the last digits of a payment method.

We generally do not directly store complete credit or debit card numbers. Payment processors handle payment information under their own privacy policies, security standards, and terms.

Guests should review the privacy policies of any third-party payment or booking service used to complete a reservation.

6. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Processing and managing reservations

• Communicating with guests

• Providing customer service

• Maintaining business, accounting, and tax records

• Resolving disputes and enforcing agreements

• Preventing fraud and protecting our properties

• Complying with legal and regulatory obligations

Retention periods may vary depending on the type of information, the nature of the guest relationship, applicable legal requirements, and legitimate business needs.

When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, use, alteration, disclosure, or destruction.

These safeguards may include restricted access, password protection, secure website connections, third-party payment processing, access controls, and security practices used by our website, reservation, and technology providers.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Guests submit information electronically at their own risk and should take reasonable precautions to protect their account credentials and personal devices.

8. California Privacy Rights

California residents may have certain rights regarding their personal information under the California Consumer Privacy Act, as amended, to the extent the law applies to Oasis House Collection.

These rights may include:

Right to Know: You may request information about the categories and specific pieces of personal information we have collected, the purposes for collecting it, and the categories of sources and recipients involved.

Right to Delete: You may request deletion of personal information we collected from you, subject to legal and operational exceptions.

Right to Correct: You may request correction of inaccurate personal information.

Right to Opt Out: You may request that a covered business stop selling or sharing personal information for cross-context behavioral advertising.

Right to Limit Certain Uses of Sensitive Personal Information: Where applicable, you may request limitations on certain uses or disclosures of sensitive personal information.

Right to Non-Discrimination: We will not unlawfully discriminate against you because you exercised an applicable privacy right.

To submit a privacy request, contact us at:

Email: OASISHOUSECOLLECTION@GMAIL.COM

Mail: 3225 Mcleod Drive, Unit 100, Las Vegas, NV, 89121

Contact Form: [CONTACT PAGE]

We may need to verify your identity before completing a request. You may also use an authorized agent, although we may require proof that the agent is authorized to act on your behalf.

We do not knowingly sell personal information for monetary compensation. However, certain advertising or analytics technologies may be considered “sharing” under California law. Where required, visitors will be provided with an appropriate method to opt out.

9. Marketing Communications

With your consent or as otherwise permitted by law, we may send communications regarding properties, availability, seasonal offers, new listings, travel information, promotions, or other Oasis House Collection updates.

You may unsubscribe from promotional emails by selecting the unsubscribe link included in the message or by contacting us.

You may opt out of promotional text messages by replying STOP. Message and data rates may apply. Opting out of marketing communications will not prevent us from sending transactional or service-related communications, such as reservation confirmations, payment notices, check-in information, safety updates, or responses to inquiries.

We do not require guests to consent to promotional communications as a condition of making a reservation unless clearly disclosed and legally permitted.

10. Children’s Privacy

This website is intended for adults researching or booking accommodations and is not directed to children under 13.

We do not knowingly collect personal information directly from children under 13 through the website. If we learn that such information was collected without appropriate parental authorization, we will take reasonable steps to delete it.

Parents or legal guardians who believe a child has submitted personal information may contact us at OASISHOUSECOLLECTION@GMAIL.COM

The Children’s Online Privacy Protection Act applies to websites directed to children under 13 and to general-audience websites that have actual knowledge that they are collecting personal information from children under 13.

Information about children included by an adult when making a reservation, such as the number or ages of children in a guest group, will be treated as reservation information provided by the responsible adult.

11. Third-Party Links and Booking Platforms

The website may contain links to third-party websites, booking platforms, payment processors, maps, social-media services, travel resources, or other external services.

When you follow a third-party link or complete a transaction through another platform, the third party may collect and process information under its own privacy policy and terms. Oasis House Collection does not control and is not responsible for the privacy, security, accuracy, or practices of third-party websites or services.

We encourage visitors to review the privacy policies and terms of any third-party service before providing personal information.

12. Changes to This Privacy Policy

We may revise this Privacy Policy periodically to reflect changes to our website, services, technology providers, business practices, or legal obligations.

When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date. Material changes may also be communicated through the website, by email, or through another reasonable method where required.

Continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the revised policy, except where additional consent is required by law.

13. Contact Us

Questions, concerns, or requests regarding this Privacy Policy or our handling of personal information may be submitted through the following methods:

Oasis House Collection

Email: OASISHOUSECOLLECTION@GMAIL.COM

Mail: 3225 Mcleod Drive, Unit 100, Las Vegas, NV, 89121

Contact Form: [CONTACT PAGE]

Please include sufficient information for us to understand and respond to your request. Do not submit Social Security numbers, complete payment-card information, government identification numbers, passwords, or other highly sensitive information through an unsecured contact form.